INCERT e-Tourismus

Commissioned data processing

Based on a separate agreement on the processing of personal data, your data will be collected and processed by the company INCERT eTourismus GmbH [&] Co KG, Leonfeldner Strasse 328, 4040 Linz on our behalf within the framework of commissioned data processing pursuant to Art 28 DSGVO in accordance with the relevant legal requirements. As a processor in the case of support measures, the companies Incert eTourismus also has access to your data, but may only use it for the purpose of support measures and not for its own purposes.

Storage and deletion of data
After cancellation of the purchase or order process, the data stored by us will be deleted after 14 days in order to be able to support any problems that may arise in the course of the order process. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the 7-year retention period under tax law. The data name, address, ordered voucher, purchased goods and purchase date will be stored until the expiry of the product liability (10 years) or until the expiry of the warranty and redemption period of vouchers (30 years) stipulated in the Consumer Protection Act. After a declared objection, Eichingerbauer Hotel GmbH will ensure that the data is deleted from itself and any third parties to whom the data was transmitted. The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or lit b (necessary for the fulfilment of the contract) of the DSGVO.

Google participates in the EU-US Privacy Shield:
www.privacyshield.gov/EU-US-Framework Further information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA Further information about data protection at Google: www.google.com/policies/privacy/

Use of Smart Host

Purpose of the data collection

For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance. 

Data transfer to third parties

To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.