DEDUCTION HALF BOARD: If you are planning to eat somewhere else in the evening, you can cancel your dinner included in the half board until 11 a.m. at the reception. The deduction for this is Euro 10.-- per dinner menu.
SURCHARGE HALF BOARD: For a room booking including breakfast (for example for 1 night) the surcharge for dinner included in the half board is Euro 25.-- per person.
CHECK IN / CHECK OUT: You may check in to your room starting from 2 p.m. Should you arrive later than 5 p.m., please let us know. We ask that you vacate your room by 10:30 p.m. on your day of departure. Of course you enjoy our Eich Spa on your departure day at an extra surcharge of Euro 10.-- per person until 5 p.m. (depending on opening hours). Please then return towels and bathrobes back to the reception.
DOGS: Thank you for your understanding that dogs are not permitted at our hotel.
CHILDREN’S RATES: For children staying together with their parents in one room, children’s rates apply. Precondition is a booking of at least 2 adults in the same room with the child. When a reservation is made for children to stay in their own room, the standard price will be charged. All prices for children include our breakfast buffet (excluding dinner).
Children 0 - 2 years Euro 20,--
Children 3 - 8 years Euro 40.--
Children 9 - 14 years Euro 60.--
For a cot with a down blanket and pillow, Euro 15.-- per day will be charged.
Of course you may bring your own travel cot to the hotel.
LATE CHECK OUT: You are welcome to reserve your room until 5 p.m. on your day of departure. 50 % of the booked room price (including breakfast) per person will be charged. Please let us know if you plan a late check out with your reservation or upon your arrival.
TRAVEL INSURANCE / CANCELLATION COVERAGE: Something might come up unexpectedly between you and your planned holidays. If you wish to take out travel insurance with cancellation coverage, simply visit the Europäischen Reiseversicherung travel insurance site and calculate the insurance costs in simple steps.
CLOSED SUNDAY (except July / August and national holidays): For all guests who stay in our hotel over a Sunday, please note that on Sundays, our restaurant closes at 2 p.m. and the hotel closes at 7 p.m. The Eich Spa is open until 7 p.m. Of course it is possible to go out to dinner in the nearby area. Half board guests will receive a discount of Euro 10.-- for the Sunday dinner meal. We thank you for your understanding regarding our family day. For arrivals on Sundays, please check in by 5 p.m.
CANCELLATION POLICY: In case of a cancellation, the following cancellation policies and charges will apply:
20 – 11 days before arrival… 20 % of the booking value
10 – 7 days before arrival… 40 % of the booking value
6 – 4 days before arrival… 60 % of the booking value
from 3 days before arrival… 90 % of the booking value
No show………………………………… 100% of the booking value
ROOM CATEGORIES: We ask for your understanding that you may book a room category or type, but reserving a specific room number or floor is not possible. There may be small deviations from the room category layouts provided.
EXTRA BED: As an additional sleeping accommodation, in some rooms there is a comfortable sofa bed available. We offer a discount of 30% per person and per night for guests ages 15 years and up who sleep on an extra bed.