The nearest banks (Raika, Sparkasse, Volksbank, Oberbank) are located in Mondsee (4 km). Opening hours: Monday to Friday 8:00am – 12:30am and 2:30pm – 4:30pm.
On Wednesday afternoon and on weekends closed.
Our hotel bar is open for you until 1:00am. If you prefer to drink something on your room, you can also take a glass or bottle of wine with you to your room. If there are only few guests in the hotel an earlier closing time is possible.
For the duration of your stay you get a cosy bathrobe. Of course you can also purchase our cuddly robes at the front desk for a price of Euro 45.00. If the robe is not in your room on your departure day we have to charge the equivalent of Euro 45.00.
Our beauty heaven is located on the 3rd floor of the Marienschlössl and equipped with the rooms “heaven” and “hell”, “purgatory” and also the “Cloud 7” with water beds and a large sun terrace for relaxation.
On Sundays our beauty angels have a day off, so the beauty heaven is closed.
You can rent bicycles from May till October.
We offer: 2 ladies and 2 men city bikes of KTM with 21 gears
2 E-bikes of movelo
Rental prices: Euro 12.00 per city bike
Euro 20.00 per E-bike
We have two moonlight bowling alleys which you can rent for some hours. Please ask at the reception desk if the bowling alley is available. The price is approx. Euro 9.00/hour.
The bus stop is about 100 metres from the hotel directly at the main road. The current bus times can be obtained at the reception desk.
Also this can happen: You are prevented for any reason.
21 days until arrival day we do not charge any cancellation fee
20 – 08 days until arrival day we charge 50% of the total amount
07 – 00 days until arrival day or if you leave earlier we charge 100% of the total amount.
On demand of a medical certificate we do not charge any cancellation fee.
The availability of our rooms we can guarantee from 2:00pm on. You are welcome on your arrival day to enjoy our spa from 11:00am on. Towels and bathrobe can be obtained at the reception desk.
On your day of departure we ask you to vacate your room until 10:30am. If you would like to spend a few more hours in our spa area, you are welcome to enjoy the day in our spa until 5:00pm for a fee of Euro 10.00 per person. At the end of your stay please leave the spa bag with bathrobe and towels at the reception desk. Thank you.
We also welcome children in our hotel, we are even ourselves loving parents of two girls. However, please try to make sure that your children are playing at a comfortable volume, so that relaxation is guaranteed for all our guests. Thank you for your understanding. A swim nappy is compulsory for the smaller children. If you don’t have one with you, you also get one at the reception desk.
In every business there are things to improve, but we are no friends of evaluation forms because you should not waste your holiday time on filling in such questionnaires. So we ask you to inform us about suggestions, complaints and of course also compliments directly. Your contact persons for these things are our bosses Norbert & Sabine. Thank you.
In the Roman Catholic Church of St. Michael and in the Protestant Church (both in Mondsee) services are held. We gladly inform you at the reception desk.
For our guests who have booked the half board arrangement we serve a 4 course menu in the evenings. You have the possibility to choose between two delicious main courses. Please make your decision at the breakfast (on arrival day at the reception desk).
Emergency call: 144
Dr. Gmeiner, August-Strindberg-Str. 2, Mondsee,
+43 (0)6232 2994
Dr. Jörgner, Dr.-Franz-Müller-Str. 5, Mondsee,
+43 (0)6232 4412
Dr. Jarusch, Freinbergerstr. 22, Mondsee,
+43 (0)6232 4004
Dr. Johann Grubinger, Marktplatz 4, Mondsee,
+43 (0)6232 3300
Dr. Dieter Jauernik, Herzog-Odilo-Str. 26, Mondsee,
+43 (0)6232 275 00
Please be aware that any pets are not allowed in our hotel. Thank you for your understanding.
We book drinks and additional services to your room bill. Please double-check your consumptions every day. Complaints on the check out day are not accepted.
infrared cabin & steam bath 11am-08pm
infrared cabin & steam bath 11am-08pm
On Sundays the whole spa area closes at 07pm. Thank you for your understanding.
Our spa area includes a sauna, a brine-steam bath, an infrared cabin and also an indoor pool with a generous heated outside pool. To guarantee the water temperature of 32-35°C during winter season, we have to close the pool from time to time. Thank you for your understanding concerning the short opening hours during winter. You can also use our spa area on departure day for a surcharge of Euro 10,00 per person until 05pm. Please return the spa bag with towels and bathrobe at the reception desk.
Please take your key with you if you go out in the evenings. If your room is in the main building or the country house the key locks the main door near the reception. If you have a suite in the Marienschlössl the key locks the door on the right hand side of the terrace.
Our e-mail address is firstname.lastname@example.org. If you need some personal or business mails printed you are welcome to send them to the above mentioned address. We charge a fee of Euro 0,15 per sheet if you need more than 5 sheets printed.
Emergency hotel number:
During the night time you can reach somebody from our hotel with the phone number +43(0)664/152 62 35
You have chosen a wonderful area as your destination. Our reception team is glad to assist in organizing various trips and recommend you some leisure activities in our beautiful surrounding. You can also go through our brochures at the info corner opposite the entrance of the spa area.
You are welcome to send a fax to our hotel fax number +43 (0)6232 2658-9. If we get any messages which belong to you we keep them at the reception in the little white boxes beside your key. We charge a fee of Euro 0,15 per sheet if you get more than 5 sheets.
Check-out on departure day is possible from 7:00am till 10:30am. If you prefer to settle your bill the evening before you can come to the reception desk until 8:30pm. Preferred payment methods are cash or debit card. We also accept Visa and MasterCard.
Enjoy wonderful hours on 20 golf courses reachable within 1 to 60 minutes by car.
As our guests you get discounts up to 30% at eight golf courses in our surrounding. The discount card you receive at the reception desk. You find more information in the Eichingerbauer Golf folder at the reception desk.
HAIRLOUNGE, Rainerstr 3, 5310 Mondsee, +43 (0)6232 2406
opening hours: Tue, Wed, & Fri 8:00am – 6:00pm, Thu 9:00am – 8:00pm,
Sat 8:00am – 5:00pm
HAIR REVOLUTION, Franz-Kreutzberger-Str 4, 5310 Mondsee, +43 (0)6232 3490
opening hours: Mon – Fri 9:00am – 6:00pm, Sat 8:00am – 3:00pm
The reception team would be pleased to fix an appointment for you.
In the hallway of the Marienschlössl you find our free internet station (laptop). There you can read your E-mails or surf through the Internet. Download options are not given. Furthermore, we have free WIFI in the whole hotel area. If you enter your browser you only need to accept the site policy and you can start surfing.
This cosy room with a fireplace inside is located at the ground floor of the Marienschlössl. The room is available for cosy chats in the evening or reading hours. In the evenings, we only serve bottled wines in the Kaminzimmer. We apologize for any inconvenience. Please feel free to look around in our wine cave or take a look through the wine list. In case our Kaminzimmer is reserved for meetings you will see a sign at the door.
If you would like to prolong your stay in our house you can stay until 5:00pm in your room (depending on availability) with a surcharge of 50% of the room price per person (B&B). Please let us know in advance or on arrival day at the reception desk.
If you want to make use of our laundry service just put your clothes in the laundry bag which is in the wardrobe in your room, write your room number and name on it and put it in the basin. Washing and ironing: Euro 3.00 per piece of clothing
Main current switch
In your room just next to the entrance door on the wall there is the main switch for the electricity in your room. We beg you to switch it off if you leave your room to avoid unnecessary electricity costs.
Breakfast buffet from7:00am to 10:30am
Lunch (à la carte) from 11:30am to 2:00pm
Dinner (half board) from 6:30pm to 8:30pm
Dinner (à la carte) from 6:30pm to 9:30pm
Massages & Cosmetic treatments
Our beauty heaven is located on the 3rd floor of the Marienschlössl. Appointments for massages or cosmetic treatments you can arrange at the reception desk. Please note that on Sundays our beauty angels have a day off, so the beauty heaven is closed.
Pedestrian walking paths
Suggestions on hikes can be found in the adventure guide Mondseeland which you get for free at the reception desk.
At the back of our hotel beside the tennis hall you can find enough space to park your car for free. We beg you to do not use other parking possibilities (except for loading activities).
„Mondseeland Apotheke“, Walter-Simmer-Str. 1a, 5310 Mondsee, +43 (0)6232 36444
You can give your postcards and letters to the reception desk. Postal charges for Austria Euro 0.62 / Abroad Euro 0.70.
Eichingerbauer postcards are free for you and available at the reception desk.
You can settle or only check and sign your restaurant and bar bill every day. Please note that we can’t consider any complaints on departure day.
- 7th Heaven with water beds and sun terrace at the beauty heaven on the 3rd floor of Marienschlössl
- Relaxing areas at the spa/sauna area
If you go out in the evening please take your room key with you because this key will open the main entrance door either at the main building or at the Marienschlössl. On departure day please do not forget to hand in the room key at the reception desk.
Room service for drinks is of course service of the house and therefore free of charge. Please note that the room service for meals will be charged with Euro 10.00 per service. Thank you for your understanding.
We gladly inform you at the reception desk.
You will find a pair of slippers in the spa bag in your room. At the end of your stay you can take them home as a little souvenir.
Please note that all our rooms are non-smoking rooms. You are welcome to smoke at the bar and at the Tennisstüberl from 02:00pm on. The rest of the hotel area is non-smoking area. Thank you for your attention. If you want to sit in the Tennisstüberl instead of the Landhausstube for breakfast or dinner due to your smoking habits, it is no problem, just inform us at the reception desk.
The bathing bag in your room is at your disposal during your stay and includes slippers and towels.
On the 3rd floor of the Marienschlössl our sun terrace with an amazing view to the alpine world is located.
Swimming areas at the lake Mondsee
Alpenseebad Mondsee with various attractions incl. high board, sand beach, different slides, water-ski, wakeboard, beach volleyball, children’s playground and much more. Ticket prices on request. Community swimming areas at Schwarzindien, Innerschwand/Loibichl , Tiefgraben, St. Lorenz, Zell am Moos and Oberhofen with free entrance (only a parking fee is charged)
If you have booked your stay including breakfast only, a table for breakfast is reserved for you in the “Landhausstube” or in our “Tennisstüberl”. We would be delighted if also you stay for dinner in our hotel and we will then also reserve a table.
During summer season a table tennis is outside in the garden. Rackets and balls you get at the reception desk.
It is located in the spa area next to the locker room. You just throw in a € 2.00 coin which counts 5 minutes.
If you need a taxi you can pre-order it at the reception desk or directly under
+43 (0)664 2200022
Emergency call during the night: +43 (0) 664/ 152 62 35
From room to room: room number plus 100 f.ex.: room nr. 5 plus 100 = 105 (except 301, 302, 303) External calls: first dial 0 to get an open line (€ 0.22 per minute) You can receive an external call: +43 (0)6232/ 2658 + room number + 100 f.ex.: room nr. 5 = 0043 6232 2658 105 (except 301, 302, 303)
Telephone information: 11 88 99 for inland and abroad
Wake up call: You can arrange your wake up call at the reception desk.
We have four tennis courts (2 clay courts outside, 2 granule courts inside). Please reserve the courts at the reception desk. Costs: € 12.00 per hour for the courts inside / € 10.00 per hour for the courts outside. If you stay five nights or longer the use of the tennis courts is free. If you want to have a trainer please fix an appointment at the reception desk.
We protect our environment and are therefore doing our laundry consciously. So please help us with some signs. If you want to have your towels changed please put them on the floor. Thank you for your understanding.
Our TVs receive different programs on cable. English programs that can be received are CNN and CNBC.
If you have any technical problems, please inform us at the reception desk. Please choose a comfortable volume for watching TV, as you would also expect it from your neighbours.
At the Vital bar opposite the relaxing room at the spa area we offer juices, water, teas, fruits, sweets and biscuits between 2pm and 6pm. Alcoholic drinks are not allowed in the spa area. We serve them at the hotel bar.
Our vouchers are nice presents for all kinds of occasions. Please ask at the reception desk, we will assist you to create your desired vouchers. If you have a voucher for your stay, please submit it on arrival at the reception desk so we can deduct the amount from your invoice. Thank you.
Wake up call
You can arrange your wake up call at the reception desk.
In our Beauty Heaven in the 3rd floor in Marienschlössl we invite you to relax in seventh heaven.
In our wine grotto you will find many a good wine. The door to the grotto is always open, you are welcome to come in and get a little taste. We will be happy to provide recommendations.